Terms of service

Welcome to HushCart. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. Account Terms

  1. You may be required to create an account to access certain features of our website.
  2. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
  3. You agree to provide accurate, current, and complete information when creating an account.
  4. We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

2. Pricing and Payment

  1. All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.
  2. Prices are subject to change without prior notice.
  3. Payment must be completed through the payment methods available on our website.
  4. By placing an order, you represent and warrant that you are authorized to use the selected payment method.
  5. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

3. Product Descriptions

  1. We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate.
  2. However, we do not warrant that product descriptions or other content on the website are error-free, complete, reliable, or current.
  3. Product colors and appearances may vary slightly due to screen settings and photography.
  4. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Order Acceptance

  1. Placing an order does not guarantee acceptance of that order.
  2. All orders are subject to review and acceptance by HushCart.
  3. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders suspected of fraud or unauthorized activity.
  4. If an order is canceled after payment has been received, an appropriate refund will be processed in accordance with our Refund Policy.

5. Shipping and Delivery

  1. We aim to process and dispatch orders within the timeframe stated on our website.
  2. Estimated delivery dates are provided for convenience only and are not guaranteed.
  3. Delivery times may vary due to factors beyond our control, including courier delays, weather conditions, or public holidays.
  4. Customers are responsible for providing accurate shipping information.
  5. HushCart shall not be liable for delays caused by incorrect address information supplied by the customer.
  6. Orders are generally delivered within 7-14 Days business days unless otherwise stated.

6. Returns and Refunds

  1. Returns and refunds are governed by our Return & Refund Policy.
  2. Customers must initiate return requests within the period specified in the Return & Refund Policy.
  3. Returned items must meet the eligibility requirements outlined in the policy.
  4. Refunds, if approved, will be processed to the original payment method within the applicable processing timeframe.
  5. Certain products may not be eligible for return or refund due to hygiene, customization, or other reasons stated on the product page.

7. Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose or in violation of applicable laws.
  • To engage in fraudulent, deceptive, or misleading activities.
  • To interfere with the security or proper functioning of the website.
  • To distribute malware, viruses, or other harmful technologies.
  • To attempt unauthorized access to our systems, accounts, or networks.
  • To infringe upon intellectual property rights or the rights of others.
  • To collect personal information of other users without authorization.

We reserve the right to terminate access for users who violate these provisions.

8. Intellectual Property

  1. All content on the website, including logos, text, graphics, images, designs, and software, is the property of HushCart or its licensors.
  2. Unauthorized reproduction, distribution, modification, or use of website content is strictly prohibited without prior written consent.

9. Limitation of Liability

  1. To the maximum extent permitted by applicable law, HushCart, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the website or products purchased through it.
  2. Our total liability for any claim arising out of or relating to your use of the website shall not exceed the amount paid by you for the relevant order.
  3. We do not guarantee uninterrupted, error-free, or secure access to the website.

10. Indemnification

You agree to indemnify, defend, and hold harmless HushCart, its directors, officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of the website.

11. Privacy

Your use of the website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the website, or any transaction conducted through HushCart shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

13. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time. Changes will become effective immediately upon posting on the website. Continued use of the website after such changes constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: HushCart
Email: [EMAIL ADDRESS]
Business Address: 21, Rabindra Sarani, Kailash Garden, Liluah, West Bengal
Customer Support Hours: 9am - 9pm

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.