Shipping policy

Shipping Policy

Last Updated: 14-06-2026

Thank you for shopping with HushCart. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information about order processing, shipping timelines, and delivery expectations.

Order Processing

All orders are processed within 2-Days after payment confirmation.

  • Orders are processed on business days only (excluding weekends and public holidays).

  • During periods of high order volume, promotions, or holidays, processing times may be extended.

  • If there is a significant delay in processing your order, we will notify you via email.

Shipping Methods

We partner with trusted courier and logistics providers to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Priority Shipping (if available)

The shipping options available for your order will be displayed during checkout.

Delivery Timeframes

Estimated delivery times begin after your order has been processed and dispatched.

Domestic Shipping (India)

  • Standard Shipping: 7-14 Days

  • Express Shipping: 7 Days

  • Remote or Rural Areas: 14-30 Days

International Shipping (If Applicable)

  • International Standard Shipping: 30-45 Days

  • International Express Shipping: 14-30 Days

  • Please note that delivery estimates are provided as guidelines and are not guaranteed.

Shipping Costs

Shipping charges are calculated and displayed during checkout.

  • Standard Shipping: 99/-

  • Express Shipping: 149/-

  • Free Shipping on orders above: 999/- (if applicable)

Any applicable shipping fees will be clearly shown before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Order details

  • Courier information

  • Tracking number

  • Tracking link (if available)

Please allow up to [24-48 HOURS] for tracking information to become active after shipment.

Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Customs clearance procedures

  • Incorrect shipping information provided by the customer

If your order has not arrived within the estimated timeframe, please contact us at santoshsoren2022@gmail.com and we will assist you in locating your package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

If an incorrect address is provided:

  • Delivery delays may occur.

  • Additional shipping charges may apply for re-delivery.

  • We cannot guarantee recovery of orders delivered to incorrectly supplied addresses.

Please contact us immediately if you notice an error in your shipping details after placing an order.

Lost, Stolen, or Damaged Packages

If your package is lost, arrives damaged, or appears to have been stolen:

  1. Contact us at santoshsoren2022@gmail.com within 3 Days of the expected delivery date.

  2. Provide your order number and any supporting information.

  3. We will work with the shipping carrier to investigate and determine an appropriate resolution.

International Shipping (If Applicable)

We currently [DO / DO NOT] offer international shipping.

If international shipping is available:

  • Delivery times vary by destination country.

  • Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by local authorities.

  • Customs processing may result in additional delivery delays that are beyond our control.

Please check your country's import regulations before placing an order.

Order Changes and Cancellations

If you need to modify or cancel an order, please contact us at santoshsoren2022@gmail.com as soon as possible.

Once an order has been processed or shipped, changes or cancellations may not be possible.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Store Name: HushCart
Email: santoshsoren2022@gmail.com
Customer Support Hours: 9am - 9pm

We appreciate your trust in HushCart and look forward to delivering your order.